Santander to Close 44 UK Branches in Digital Shift, 291 Jobs at Risk
LONDON, 29 January 2026 – Santander UK has confirmed plans to shut 44 of its physical bank branches across the country, a move that puts 291 jobs at risk. The decision, announced today, is part of a continued overhaul of the lender’s network in response to a dramatic and sustained shift by customers towards digital banking services.
Accelerating the Digital Transition
The high street bank stated that the closures are a direct response to changing customer behaviour. Santander reported a 109% increase in mobile banking app transactions since 2019, with more than 80% of current accounts now being opened digitally. The bank emphasised that the decision follows consultation with unions and is part of a long-term strategy to adapt its physical presence to reduced footfall.
Key Facts & Closure Timeline
| Metric | Detail |
|---|---|
| Branches Closing | 44 |
| Jobs at Risk | 291 |
| Primary Closure Period | By the end of May 2026 |
| Final Closures | Remaining branches by end of January 2027 |
| Digital Growth (Since 2019) | 109% increase in mobile app transactions |
Context and Industry Trend
The announcement comes as Santander prepares for its proposed £2.6 billion takeover of rival TSB, a deal that is expected to significantly reshape the UK banking landscape. The branch closures reflect a broader industry-wide trend, with major banks including HSBC and Lloyds having significantly reduced their physical networks over the past decade. Ministers and consumer groups have repeatedly criticised the pace of branch closures, citing reduced access to cash and in-person services for elderly and vulnerable customers.
Affected Locations
The closures will affect branches across England, Wales, and Scotland. Among the first to close on 28 April 2026 will be branches in Berwick-upon-Tweed (Northumberland), Boston (Lincolnshire), Evesham (Worcestershire), and Mold (Clwyd). Santander has committed to supporting affected customers through the transition, directing them to alternative nearby branches, the Post Office’s banking services, and its digital platforms.
Frequently Asked Questions
Why is Santander closing these branches?
Santander states the closures are due to a rapid and sustained shift in customer behaviour, with a majority of transactions and account management now conducted digitally. Footfall in the affected branches has fallen significantly.
When will my local branch close?
Most of the 44 branches are scheduled to close by the end of May 2026. A small number will remain open until the end of January 2027. Customers of affected branches will receive direct communication from Santander.
What about the staff?
The bank has entered a consultation period with unions regarding the 291 roles at risk. Santander says it will seek to redeploy affected staff wherever possible and provide support.